Dear valued patient,
We hope that this letter finds you and your family in good health. Our community has been through a lot in the last few months, and all of us are looking forward to resuming our normal routines.
We are eagerly preparing our practice to welcome patients back safely in the coming week. As California begins to lift the stay at home order, we will start seeing patients for routine care, we anticipate resuming normal business hours on Tuesday 06/09/2020.
While many things have changed, one thing has remained the same at Mt. Pleasant Dental Care, OUR COMMITMENT TO YOUR SAFETY.
Infection control has always been a top priority in our practice, and you may have seen this during your visits in the past. Our infection control processes are made so that when you receive care, it is both safe and comfortable.
Our office follows infection control recommendations made by the California Dental Association, the US Centers for Disease Control and Prevention, and the Occupational Safety and Health Administration. We closely follow the activities of these agencies so that we are up to date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies' recommendation.
You may see some changes when it is time for you next appointment. We made these changes to help protect our patients and staff. For example:
* Our office will communicate with you within 48 hours before your appointment to ask some COVID-19 screening questions. You will be asked these same questions again when you arrive at our office.
* We have foot covering that we will ask you to use when you enter the office. You will also find hand sanitizer in the reception area and other places in the office, for you to use as needed. We will take and record your temperature upon arrival at our office as a part of our screening process. We will ask that you wash your hands before entering the treatment room.
* Masks must always be worn by all persons for the entire visit. We will have you remove your mask for your procedure only.
* We will ask you call or text us when you arrive so that we may let you know when we are ready to see you at the screening area. We will only see one patient at a time in our screening area.
* Appointments will be managed to allow for social distancing between patients. This might mean you are offered fewer options for scheduling your appointment, and this is the means we must take to ensure everyone's safety. We appreciate your understanding.
* We may ask that you wait in the car before/ after your screening to control the patient traffic in our office.
If you have any urgent questions or concerns, please feel free to call (408)259-0458 or email us at drcroy@mountpleasantdentalcare.com.
Dr. Emilia S. Croy and team members are available to help.
We look forward to seeing you soon!
San Jose Dentist - Mt. Pleasant Dental Care & 
(408)259-0458